Acne Treatment

Acne treatment

Access personalised acne support from Australian-registered doctors. Request acne treatment online —confidential and convenient.

Relevant Services:

How our doctors support acne care

Acne can be frustrating at any age. Whether you’re dealing with occasional breakouts or ongoing skin concerns, our Australian-registered doctors are here to support your skin health with professional, evidence-based care.

What we offer:

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Personalised consultations at a time that suits you

Support for mild, moderate and severe acne

Review of your skin type, acne history and treatment goals

Optional follow-up appointments

A team of Australian-registered doctors experienced in supporting acne care

Acne treatment online: how it works

telehealth-consult

1.

Request a telehealth consultation

Let our doctors know why you’re requesting a consultation, create your InstantScripts account and complete your payment.

a doctor will call you

2.

A doctor will call you

Our doctors will review your request and call you to discuss any concerns or questions you may have.

receive your script

3.

Receive your script

If the doctor decides treatment is necessary, an eScript will be sent to your phone for you to collect your medication from any pharmacy in Australia, or alternatively, we can arrange delivery.

Acne care doesn’t have to be complicated

You don’t have to navigate acne alone. Our doctor-led service provides personalised, confidential care—without the need to visit a clinic. Whether you’ve tried acne treatments before or are exploring options for the first time, we’ll work with you to find acne treatment that suits your lifestyle and skin goals Your consultation happens from the privacy of your home, and your script is delivered securely upon approval. Enjoy simple, expert-backed acne support—when and where you need it.

What's included:

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Skin Review & Guidance

Doctors assess your acne type, skin history, and treatment needs to inform personalised care.

Tailored treatment options

Care is aligned to your acne severity and skin profile, and may include multiple options depending on your consultation.

Ongoing support

Ask questions or request follow-ups through our secure platform whenever you need.

Discreet prescription delivery

If approved, you can receive your prescription for acne medication online via SMS/email or delivered discreetly to your door via our partner Evermed.

What is acne?

Acne is a common skin condition that occurs when hair follicles become clogged with oil and dead skin cells. It can result in whiteheads, blackheads, pimples or cysts, and often affects the face, chest, back or shoulders.

What causes acne?

Acne can develop due to a combination of factors, including hormonal changes, excess oil production, blocked pores, certain medications, diet, stress, and genetics.

Am I eligible to receive an acne prescription online through InstantScripts?

Most adults in Australia experiencing acne symptoms can request support through InstantScripts. Final eligibility is determined by a licensed doctor.

How to get acne treatment online?

Start by completing a brief questionnaire about your symptoms. Then, you’ll have a secure video consultation with a licensed doctor who will determine whether treatment is clinically appropriate.

How long does it take to see improvement?

This depends on the treatment type and your skin’s response. Many people start to see improvement within several weeks, but consistency and follow-up care are important.

What if my treatment needs adjusting?

You can request a follow-up consultation with the same doctor to review your acne treatment and make any necessary changes.

Will my prescription be sent discreetly?

Yes. If approved, your acne script can be sent to your chosen pharmacy or securely delivered to your inbox or home—no need to collect it in person if you prefer privacy.

Sources

Cleveland Clinic. Hormonal acne. Updated September 10, 2021. Available from: https://my.clevelandclinic.org/health/diseases/21792-hormonal-acne  

Mayo Clinic. Acne. Updated July 20, 2024. Available from: https://www.mayoclinic.org/diseases-conditions/acne/symptoms-causes/syc-20368047

Over 150 doctors

Quality care from
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dr-sarah

Dr Sarah, Chief Medical Officer InstantScripts

Every telehealth appointment is with an Australian-based doctor registered with the Australian Health Practitioner Regulation Agency.

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Need assistance? Our Australian-based support team are here to help.

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