Request a call from one of our doctors
Use our online form to answer a few questions about your medical needs and to request a consultation with an Australian-registered doctor.
Current callback time:within 10 mins(est.)
Australia's largest online medical clinic
300+ Australian-registered doctors
Doctors available 24 hrs a day, 365 days a year
Over 3 million Aussie patients
Join for free
How online healthcare works
No driving, no delays, just fast and easy access to private care.
One of our 300+ doctors will call you
One of our doctors will call to discuss your medical concerns, questions or requests. Our doctors are available 24/7 from anywhere in Australia.
Receive your eScript or medical documents
After your doctor consultation, if you need an eScript, medical certificate or referral, we will send these to your email and via SMS.
Request a call from one of our doctors
Use our online form to answer a few questions about your medical needs and to request a consultation with an Australian-registered doctor.
One of our 300+ doctors will call you
One of our doctors will call to discuss your medical concerns, questions or requests. Our doctors are available 24/7 from anywhere in Australia.
Receive your eScript or medical documents
After your doctor consultation, if you need an eScript, medical certificate or referral, we will send these to your email and via SMS.
Doctor call-back time:within 10 mins(est.)
Dr. Sarah Cavanagh
Chief Medical Officer
InstantScripts
Real doctors,
real care
InstantScript employs over 300 fully qualified Australian-based doctors registered with the Australian Health Practitioner Regulation Agency (AHPRA).
InstantScripts is a registered provider with the Royal Australian College of General Practitioners (RACGP) and the Australian Digital Health Agency (ADHA).
AHPRA registered doctors
RACGP registered provider
ADHA registered provider
LegitScript certified
We make healthcare convenient
Healthcare at home
Don’t leave home, drive or be around sick people in a waiting room.
Open 24/7
We have doctors available 365 days a year and 24 hours a day.
Australian support
Need assistance? Our Australian-based support team are here to help.
Healthcare at home
Don’t leave home, drive or be around sick people in a waiting room.
Open 24/7
We have doctors available 365 days a year and 24 hours a day.
Australian support
Need assistance? Our Australian-based support team are here to help.
We’re here for you
There’s more features on the app
Search for InstantScripts on your device’s app store.
Frequently asked questions
Need help?
What is InstantScripts
Founded in Melbourne in 2018, InstantScripts has helped hundreds of thousands of Australians access health and medical services from the comfort of their homes.
We are 100% owned by Wesfarmers, one of the largest and most respected companies in Australia.
Accessing prescriptions for everyday medications, speaking to a doctor, obtaining a medical certificate or getting blood test requests are just some of the online services offered by InstantScripts.
Our large team of Australian-registered doctors work seven days a week and we take great care in providing the highest quality of service to all communities.
We are proud to be able to support the overall healthcare industry to ensure all Australians get the care they need, when they need it.
Who can use InstantScripts?
Anyone of any age in Australia with a Medicare card or IHI number can access InstantScripts for Telehealth Consultations.However for Online Prescriptions, Medical Certificates, Blood Tests and Specialist Referrals, you must be 18 years old or over.
Where are InstantScripts doctors?
Every InstantScripts doctor is an AHPRA-registered and fully-insured doctor based in Australia.
Every doctor must adhere to the highest clinical standards and your doctor’s prescriber number will be written on any prescription that is prescribed.
What medications are available through InstantScripts?
You can search for your regular medication by visiting our Online Prescription service.
You can then fill out a digital medical consultation form which will be reviewed by one of our Australian-registered doctors.
If approved, our doctors will issue you a prescription which you can take to any pharmacy or have the medication delivered to your home.
If your medication is not listed, or you need to speak to a doctor about your condition, you can request a Telehealth Consultation
Our doctors will not prescribe Schedule 8 or Schedule 4D medications. Please do not request an online doctor consultation via our service if you require these medications.
Who supplies the medication?
If you have been prescribed medication you will receive an eScript that can be brought to any pharmacy of your choice.
If you would like to have your medication delivered to you, InstantScripts has partnered with EverMed for our medication deliveries.
What happens once my prescription is approved?
Once your prescription is approved, a QR code will be sent to your mobile phone and email that you can take to any pharmacy for dispensing of your medication.
If you requested delivery, the medication will be delivered to your door in the time frame notified when ordering your medication.
Am I guaranteed to receive a precription?
InstantScripts upholds the highest standards of healthcare. Online Prescriptions will only be issued if deemed appropriate by our doctors.
There are various reasons why you may be declined access for a prescription, such as your responses to our digital medical consultation, your medical history and more.
If you would like to speak to a doctor about your condition, you can request a Telehealth Consultation and a doctor will decide if a prescription is safe to provide.
Are InstantScripts services Medicare bulk billed?
InstantScripts does not offer Medicare bulk‑billed Telehealth consultations. This means you are unable to claim the cost of your InstantScripts consultation through Medicare.
However, InstantScripts does provide Medicare‑funded Mental Health Care Plans for eligible patients.
Even without bulk billing, InstantScripts offers highly competitive pricing for medical services - often comparable to, or lower than, the typical out‑of‑pocket costs associated with Medicare‑funded appointments.
Do you provide prescription repeats?
While only single prescriptions are available through Online Prescriptions, you can still access repeat prescriptions through InstantScripts.
For all other conditions, you can discuss repeat prescriptions with a doctor by requesting a Telehealth Consultation.
Can I get a backdated Medical Certificate
Our online Medical Certificates can only be issued for the day that it is requested. Our doctors cannot backdate the date that the certificate is issued.
However, the doctor may consider providing a certificate to cover a specified time period that you have been unwell for, via a Telehealth Consultation.
Can you offer language interpreter services?
Yes, we can! Many of our doctors are multilingual and we also have access to an interpreter service.
Please r
If you are experiencing a medical emergency, including chest pain or shortness of breath, or your consultation is for an infant under 3 months of age with a fever, call 000 and ask for an ambulance or attend your nearest emergency department immediately.
A Wesfarmers company
© INSTANTSCRIPTS PTY LTD ABN 87 629 120 234